On the Free Tier and Pay-As-You-Go plans, please write us on in-app chat. We will reply as promptly as we can. (We skew towards US business hours.)
Alternatively, email firstname.lastname@example.org with any questions.
In addition to in-app chat and email@example.com, Pro Tier accounts should make use of their weekly office hours with our team to debug unique questions based on their problem. This may include deployment considerations as well as the full model development lifecycle.
Please contact Roboflow in your private collaborative workspace (Slack or Teams, based on what we've set your organization up with). Support is available per your SLA -- typically 24/7 with one-hour response times guaranteed.